📌🧾 Refund & Return Policy
Effective Date: 23 July 2025
Website: www.khabargari.com

At Khabargari.com, we always strive to deliver fresh, high-quality food to your doorstep. However, if you face any issues with your order, our refund and return policy is here to help.

🔁 Eligibility for Refund

You may be eligible for a refund under the following circumstances:

• You received the wrong order or missing items
• The food was damaged or spilled during delivery
• The food was not delivered at all
• You were charged but no order was confirmed
• You canceled the order within the allowed cancellation window

🕒 Refund requests must be made within 24 hours of the issue.

🚫 Non-Refundable Situations
Refunds will not be issued in the following cases:

 

• Change of mind after food has been prepared or dispatched.
• Providing a wrong delivery address or no one being available at delivery.
• Late delivery due to traffic, bad weather, or other unavoidable delays.
• Partial consumption of food before reporting an issue

💵 Refund Process
If your request is approved:

• Refunds will be issued to your original payment method (bKash/Nagad/Online Payment)
• Cash on Delivery orders may be refunded via mobile payment
• Refund processing time: 3–7 working days

🔄 Order Return Policy

Due to the perishable nature of food, we do not accept returns of delivered items. If there is any issue, please contact us with photo proof, and we will resolve it through refund or replacement, as appropriate.

📞 How to Request a Refund

To request a refund, please contact us through one of the following:

Email: khabargari403@gmail.com
Phone: 01994956921

Please include:

• Your order number
• Details of the issue
• Photos if applicable

We appreciate your understanding and thank you for choosing Khabargari.com! 💚